Danielle Pirslin, a three-year tenant in the unique position of having been a landlord in the past not-too-distant, decided to fight back. Armed with proof that Waterloo had been pocketing extra money by overcharging for garbage, water and sewage, she demanded arbitration. She also began organizing other tenants, telling them to take her lead and file claims with the city. The newly formed Waterloo Apartments Tenants Association has since won back close to $100,000. To battle the remaining claims, Waterloo hired an attorney, who has yet to respond for a request for comment.
Residents say that many of the predictions on the anonymously distributed flier have come true, stoking fears that Waterloo was destined for the same fate as The Reserve. Tenants who took part in arbitration say they were denied their annual lease renewals and forced into monthly contracts. Others say